With National Rail, you can easily book train tickets in a number of ways, including using the National Rail Journey Planner.
Booking tickets by phone is easy, whether through our app or customer support line with National Rail.
Here is everything you need to know about booking tickets by phone with National Rail.
How to book tickets by phone
To book tickets by phone, simply call our 24/7 customer support line at 03457 48 49 50.
We can help you by providing information about train times and fares, so if you know where and when you want to travel, we can put you in touch with the relevant train operator.
From there, it’s a simple case of providing your travel details, including where you’ll be travelling to and from, your desired travel date and time, and any special requirements you might have.
You can also specify the type of ticket you want, e.g. advance or split tickets. If you’re unsure of the type of ticket you want, we can help you find the right option.
Once you’ve confirmed your travel details, the operator’s representative will guide you through the process of booking your tickets, ensuring that you get the right tickets at a good price.
You can also call Bishop Trains, our sister company based at Bishop Auckland, that offers telephone bookings, at 01388661394.
You can also book tickets on your smartphone using our easy-to-use app. The app provides all the information you need to book your journey and find deals to save on tickets.
What are the benefits of booking train tickets by phone?
While booking train tickets online or via our app is a quick and simple process, booking by phone could be a better option for certain customers.
The main benefit of booking by phone is speaking to a real person, with customer service ready to assist if you’re confused at any point.
You can also call us to discuss travel-related issues, including accessibility needs or reporting lost or stolen property
Book train tickets easily with National Rail
Whether you want to book train tickets by phone, online or in person, National Rail makes train travel easier and more affordable.
With real-time advice, however you’re booking, you will always be able to find the perfect deal that will help you travel anywhere in the UK quickly, comfortably and cheaply.
To book train tickets by phone, give our customer service team a call on 03457 48 49 50. You can also visit our website or drop us an email to find out more about cheap train travel.


