Our mission is to offer cheap, convenient and affordable train tickets to our passengers, and we hope every passenger experiences a secure, punctual and enjoyable journey. We strive for each of our customers to be satisfied with their experience while buying tickets from us.
However, as a portal for ticket sales, NationalRail.com is unable to take responsibility for each rail station, train, or track, and cannot react to queries regarding timings, delays or disruptions to specific journeys.
We have compiled the following links to contact pages for train operating companies, which our customers should refer to in the instance of a change, complaint or request.
Click on the operator of your train in question to report a complaint:
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To book a ticket over the telephone, call Bishop Trains on 01388 661 394 (Mon-Saturday 0900 – 1600)
IMPORTANT: Bishop Trains have no access to online bookings, and should be contacted to make new bookings only.
Please use the form below to contact nationalrail.com about this website. If your query is about a ticket booked online, email support@traintickets.com.
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